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Pricing

Support Plans

Our standard rate is $135/hour, billed in 1/2 hour increments.

Standard
$450/Month
Includes 4 Hours
$115/Hour Additional
9/5 On-site Emergency Response
9/5 Emergency Remote Support
Best for < 10 Employees
Advanced
$850/Month
Includes 8 Hours
$110/Hour Additional
24/7 On-site Emergency Response
24/7 Emergency Remote Support
Best for 10-20 Employees
Enterprise
$1,550/Month
Includes 16 Hours
$105/Hour Additional
24/7 On-site Emergency Response
24/7 Emergency Remote Support
Best for > 20 Employees

Features & Benefits

1/4 Hour Minimum Billing Increment Per Call or Incident

Real-time Internet Connectivity and Server Monitoring with Proactive Response

Remote Uptime Monitoring & Notification for Sites & Servers

Continuous System and Backup Monitoring

Advanced Replacement for UniFi Switches and Firewalls

Weekly Backup, Infrastructure and Server Checks*

Weekly Basic Vulnerability Testing with NMAP

Monthly Advanced Vulnerability Testing with OpenVAS

Dynamic DNS Services

* Additional monthly charge based on size and complexity of infrastructure, systems and servers.

Disclosures:
1. In the event of multiple simultaneous emergencies or a significant act-of-god/natural disaster that exceeds Waldron Digital capacity, clients will be serviced in this order: Enterprise, Advanced, Standard. 2. An emergency is defined as an event that causes significant disruption to your business, i.e. internet outages, server failures, etc. Waldron Digital will troubleshoot remotely before on-site response in an effort to speed up recovery efforts. 24 hour support is not applicable for minor issues that can be handled during business hours.

Accounting
Architecture
Agricultural
Construction
Education
Entertainment
Finance
Healthcare
Insurance
Legal
Manufacturing
Media Research
Medical
Retail

We serve a diverse client base.

No matter the industry or sector, WD has you covered.